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      Getting to Sorry: The Art of Apology at Work and at Home

      1 in stock

      Firm sale: non returnable item
      SKU 9781982163501 Categories ,
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      An indispensable guide to how to apologize effectively, why apologies are important, and how delivering one can mend the torn fabric of our culture, told by two witty and insightful experts in the field.
      “A witty, useful guide” (People) to apologies, w...

      £12.99

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      Description

      Product ID:9781982163501
      Product Form:Paperback / softback
      Country of Manufacture:GB
      Title:Getting to Sorry
      Subtitle:The Art of Apology at Work and at Home
      Authors:Author: Marjorie Ingall, Susan McCarthy
      Page Count:368
      Subjects:Self-help, personal development and practical advice, Self-help & personal development
      Description:Select Guide Rating
      An indispensable guide to how to apologize effectively, why apologies are important, and how delivering one can mend the torn fabric of our culture, told by two witty and insightful experts in the field.
      “A witty, useful guide” (People) to apologies, why they matter, and the healing power of saying you’re sorry, from the dynamic duo behind the acclaimed SorryWatch site.

      It’s a truth universally acknowledged that terrible apologies are the worst. We’ve all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they’re from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?

      Marjorie Ingall and Susan McCarthy show us the way with this fresh book that is “philosophically deep, crisply reported, and funny as heck all the way through” (Clive Thompson, author of Coders). Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn’t have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative.
      Imprint Name:Simon & Schuster
      Publisher Name:Simon & Schuster
      Country of Publication:GB
      Publishing Date:2024-02-29

      Additional information

      Weight304 g
      Dimensions212 × 139 × 26 mm