Description
| Product ID: | 9781789731682 |
| Product Form: | Hardback |
| Country of Manufacture: | GB |
| Title: | Change and Continuity Management in the Public Sector |
| Subtitle: | The DALI Model for Effective Decision Making |
| Authors: | Author: Rebecca E. Dalli Gonzi, Simon Grima |
| Page Count: | 168 |
| Subjects: | Public administration, Public administration, Management decision making, Management decision making |
| Description: | Select Guide Rating In evolving crises, managing teams often have little information and fewer resources. This book proposes a model for more effective decision making early in the evolution of a crisis, before disaster response plans are activated. The customer problem in the public sector appears when too many processes are in place and staff volumes are too large to adapt to sudden change. As situations evolve and solutions are required, public managers are faced with an overload of information for decision-making, as normal day-to-day policy is overlooked to accommodate management by crisis. Generally, emergency situations call for effective steps to be taken, constrained by short time frames and a dispersed public workforce. Managing teams require structure in their response to an evolving crises, which is generally a difficult position to attain when information and resources are limited. Protocol and response plans are only activated in extreme crises, leaving a gap in response when overload has been reached but is not within the stipulated margins. Recognition at this stage is important if successful outcomes are to be achieved. This book proposes an 8-point model, which it labels the DALI Model, for responding to these situations, to simplify and synthesize decision-making processes. |
| Imprint Name: | Emerald Publishing Limited |
| Publisher Name: | Emerald Publishing Limited |
| Country of Publication: | GB |
| Publishing Date: | 2019-04-24 |
