Description
| Product ID: | 9781788602310 |
| Product Form: | Paperback / softback |
| Country of Manufacture: | GB |
| Title: | Active Operations Management |
| Subtitle: | The playbook for service operations in the agile age |
| Authors: | Author: Neil Bentley, Richard Jeffery |
| Page Count: | 256 |
| Subjects: | Management and management techniques, Management & management techniques, Computer programming / software engineering, Computer programming / software development |
| Description: | Select Guide Rating Practiced by tens of thousands of people across more than 40 countries, Active Operations Management (AOM) is one of the most successful methods for managing performance in service operations. Now the people who developed the method tell you exactly how you can do it for yourself. If you’re at the sharp end of management, juggling conflicting demands to keep your organization’s promises to customers, with ever-reducing resources whilst implementing the latest digital change programme and keeping your team happy – this is the book for you. Active Operations Management gives you the framework and tools to help you take control and make the most of the evolving world of service operations. The challenges of robotics, remote working and lean operations demand a new approach to give people and organizations the confidence they need to thrive and deliver in the agile age. This ground-breaking playbook specifically addresses the practical needs of operations managers. Discover:
Neil Bentley and Richard Jeffery have spent over 30 years working with operations managers to simplify and bring structure to the challenges of managing in complex organizations. Today their Active Operations Management methodology is used by thousands of managers, raising performance and ensuring the wellbeing of those involved. |
| Imprint Name: | Practical Inspiration Publishing |
| Publisher Name: | Practical Inspiration Publishing |
| Country of Publication: | GB |
| Publishing Date: | 2021-01-19 |
