Description
Product ID: | 9781780174686 |
Product Form: | Paperback / softback |
Country of Manufacture: | GB |
Title: | Delivering Business Analysis |
Subtitle: | The BA Service handbook |
Authors: | Author: Christina Lovelock, Debra Paul |
Page Count: | 405 |
Subjects: | Business innovation, Business innovation, Management and management techniques, Business mathematics and systems, Management & management techniques, Business mathematics & systems |
Description: | Select Guide Rating This book takes you through the creation and management of a BA service, from setting strategy to recruiting business analysts, to continuous improvement, through to useful supporting tools and technology. Top tips, case studies and worked examples are included throughout. Business analysis is a vital business change function with the potential to offer an efficient and valuable business service. Effective business analysis enables greater project success, informed investment choices and the delivery of beneficial business outcomes. A BA service is essential to modern businesses. Delivering Business Analysis explores the creation and management of a BA service, including strategy definition, recruitment and continuous service improvement. The book explains how to move beyond the BA Community of Practice and embrace a service mindset, as well as how to deliver a BA service offering and move on to co-create business value. This is the first publication to support senior BAs and BA team leaders within their organisations, helping them to engage with their customers and ensure they lead a team with the skills and tools to deliver an exceptional BA service. It is a key text for anyone driving or enabling successful change outcomes who wish to understand the benefits that accrue from adopting a service approach.
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Imprint Name: | BCS, The Chartered Institute for IT |
Publisher Name: | BCS Learning & Development Limited |
Country of Publication: | GB |
Publishing Date: | 2019-09-16 |