Use coupon code “SUMMER20” for a 20% discount on all items! Valid until 2024-08-31

Site Logo
Search Suggestions

      Royal Mail  express delivery to UK destinations

      Regular sales and promotions

      Stock updates every 20 minutes!

      Mindful Listening (HBR Emotional Intelligence Series)

      2 in stock

      Firm sale: non returnable item
      SKU 9781633696679 Categories ,
      Select Guide Rating
      Listening is a critical skill for leaders and managers alike, but it's not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees, promote the discovery o...

      £10.99

      Buy new:

      Delivery: UK delivery Only. Usually dispatched in 1-2 working days.

      Shipping costs: All shipping costs calculated in the cart or during the checkout process.

      Standard service (normally 2-3 working days): 48hr Tracked service.

      Premium service (next working day): 24hr Tracked service – signature service included.

      Royal mail: 24 & 48hr Tracked: Trackable items weighing up to 20kg are tracked to door and are inclusive of text and email with ‘Leave in Safe Place’ options, but are non-signature services. Examples of service expected: Standard 48hr service – if ordered before 3pm on Thursday then expected delivery would be on Saturday. If Premium 24hr service used, then expected delivery would be Friday.

      Signature Service: This service is only available for tracked items.

      Leave in Safe Place: This option is available at no additional charge for tracked services.

      Description

      Product ID:9781633696679
      Product Form:Paperback / softback
      Country of Manufacture:US
      Series:HBR Emotional Intelligence Series
      Title:Mindful Listening (HBR Emotional Intelligence Series)
      Authors:Author: Harvard Business Review, Rasmus Hougaard, Peter Bregman, Jacqueline Carter, Jack Zenger
      Page Count:160
      Subjects:Business communication and presentation, Business communication & presentation
      Description:Select Guide Rating
      Listening is a critical skill for leaders and managers alike, but it's not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees, promote the discovery of ideas, and clarify your own thinking.

      Become a mindful listener at work.

      Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear.

      The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow.

      This volume includes the work of:

      • Peter Bregman
      • Jack Zenger and Joseph Folkman
      • Rasmus Hougaard and Jacqueline Carter
      • Amy Jen Su and Muriel Maignan Wilkins

      How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.


      Imprint Name:Harvard Business Review Press
      Publisher Name:Harvard Business Review Press
      Country of Publication:GB
      Publishing Date:2019-03-26

      Additional information

      Weight162 g
      Dimensions172 × 170 × 7 mm