Description
| Product ID: | 9781633690783 |
| Product Form: | Paperback / softback |
| Country of Manufacture: | US |
| Series: | 20-Minute Manager |
| Title: | Difficult Conversations (HBR 20-Minute Manager Series) |
| Authors: | Author: Harvard Business Review |
| Page Count: | 128 |
| Subjects: | Business communication and presentation, Business communication & presentation |
| Description: | Select Guide Rating Difficult Conversations takes you through the basics of: Crafting a clear message Identifying the other person's goals Developing and maintaining a positive mind-set Conducting a productive conversation Mastering difficult conversations with confidence. You have to talk with a colleague about a fraught situation, but you''re worried that they''ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that''s constructive—not combative. Difficult Conversations walks you through:
Don''t have much time? Get up to speed fast on the most essential business skills with HBR''s 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business. |
| Imprint Name: | Harvard Business Review Press |
| Publisher Name: | Harvard Business Review Press |
| Country of Publication: | GB |
| Publishing Date: | 2016-02-16 |
