Use coupon code “SUMMER20” for a 20% discount on all items! Valid until 2024-08-31

Site Logo
Search Suggestions

      Royal Mail  express delivery to UK destinations

      Regular sales and promotions

      Stock updates every 20 minutes!

      Information Technology Governance and Service Management: Frameworks and Adaptations

      1 in stock

      Firm sale: non returnable item
      SKU 9781605660080 Categories ,
      Information technology governance is being considered an integral part of corporate governance. This book provides a view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management.

      £212.00

      Buy new:

      Delivery: UK delivery Only. Usually dispatched in 1-2 working days.

      Shipping costs: All shipping costs calculated in the cart or during the checkout process.

      Standard service (normally 2-3 working days): 48hr Tracked service.

      Premium service (next working day): 24hr Tracked service – signature service included.

      Royal mail: 24 & 48hr Tracked: Trackable items weighing up to 20kg are tracked to door and are inclusive of text and email with ‘Leave in Safe Place’ options, but are non-signature services. Examples of service expected: Standard 48hr service – if ordered before 3pm on Thursday then expected delivery would be on Saturday. If Premium 24hr service used, then expected delivery would be Friday.

      Signature Service: This service is only available for tracked items.

      Leave in Safe Place: This option is available at no additional charge for tracked services.

      Description

      Product ID:9781605660080
      Product Form:Hardback
      Country of Manufacture:US
      Title:Information Technology Governance and Service Management
      Subtitle:Frameworks and Adaptations
      Authors:Author: Aileen Cater-Steel
      Page Count:495
      Subjects:Knowledge management, Knowledge management, Business mathematics and systems, Business mathematics & systems
      Description:Information technology governance is being considered an integral part of corporate governance. This book provides a view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management.
      Imprint Name:Information Science Reference
      Publisher Name:IGI Global
      Country of Publication:GB
      Publishing Date:2008-09-30

      Additional information

      Weight1588 g
      Dimensions284 × 222 × 32 mm