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      Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

      9 in stock

      Firm sale: non returnable item
      SKU 9781492076636 Categories ,
      Select Guide Rating
      This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions.

      £44.99

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      Description

      Product ID:9781492076636
      Product Form:Paperback / softback
      Country of Manufacture:US
      Title:Mapping Experiences
      Subtitle:A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
      Authors:Author: James Kalbach
      Page Count:400
      Subjects:User interface design and usability, User interface design & usability
      Description:Select Guide Rating
      This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions.
      Imprint Name:O'Reilly Media
      Publisher Name:O'Reilly Media
      Country of Publication:GB
      Publishing Date:2020-11-30

      Additional information

      Weight698 g
      Dimensions233 × 187 × 25 mm