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      Healthcare’s Path Forward: How Ongoing Crises Are Creating New Standards for Excellence

      2 in stock

      Firm sale: non returnable item
      SKU 9781264941254 Categories ,
      From the author of The Epidemic of Empathy in Healthcare and The Good Doctor comes a book that explores how the persistent pandemic has revealed what excellence in healthcare truly means and presents an action plan to achieve it. The goal of healthcare has always been to reduce suffering, but Covi...

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      Description

      Product ID:9781264941254
      Product Form:Hardback
      Country of Manufacture:GB
      Title:Healthcare's Path Forward: How Ongoing Crises Are Creating New Standards for Excellence
      Authors:Author: Thomas Lee
      Page Count:272
      Subjects:Health systems and services, Health systems & services
      Description:From the author of The Epidemic of Empathy in Healthcare and The Good Doctor comes a book that explores how the persistent pandemic has revealed what excellence in healthcare truly means and presents an action plan to achieve it. The goal of healthcare has always been to reduce suffering, but Covid-19 has sharpened and added important nuances to our understanding of what that means. In Healthcare's Path Forward, Thomas Lee explores how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves. He reveals how to:build patient trust, starting with their initial internet searchdevelop a high-reliability culture that eases patient fearsmake equity and inclusiveness a cultural normactively listen to patients across all channels of communicationenhance understanding of important issues through AI and other meansLee uses data to demonstrate trends and insights into how health systems should respond, offers examples of organizations making major advancements, and provides specific, practical recommendations for healthcare leaders, clinicians, and other caregivers. This book is a thoughtful, impassioned call to action.

      From the author of The Epidemic of Empathy in Healthcare and The Good Doctor comes a book that explores how the persistent pandemic has revealed what excellence in healthcare truly means and presents an action plan to achieve it.

      The goal of healthcare has always been to reduce suffering, but Covid-19 has sharpened and added important nuances to our understanding of what that means. In Healthcare’s Path Forward, Thomas Lee explores how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves. He reveals how to:

      • build patient trust, starting with their initial internet search
      • develop a high-reliability culture that eases patient fears
      • make equity and inclusiveness a cultural norm
      • actively listen to patients across all channels of communication
      • enhance understanding of important issues through AI and other means

      Lee uses data to demonstrate trends and insights into how health systems should respond, offers examples of organizations making major advancements, and provides specific, practical recommendations for healthcare leaders, clinicians, and other caregivers. This book is a thoughtful, impassioned call to action.




      Imprint Name:McGraw-Hill Education
      Publisher Name:McGraw-Hill Education
      Country of Publication:GB
      Publishing Date:2023-01-26

      Additional information

      Weight488 g
      Dimensions161 × 237 × 29 mm