Description
Product ID: | 9781119028659 |
Product Form: | Hardback |
Country of Manufacture: | US |
Title: | The Experience |
Subtitle: | The 5 Principles of Disney Service and Relationship Excellence |
Authors: | Author: Brian Church, Bruce Loeffler |
Page Count: | 304 |
Subjects: | Customer services, Customer services |
Description: | Select Guide Rating Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. |
Imprint Name: | John Wiley & Sons Inc |
Publisher Name: | John Wiley & Sons Inc |
Country of Publication: | GB |
Publishing Date: | 2015-05-08 |