Description
Product ID: | 9780865718975 |
Product Form: | Paperback / softback |
Country of Manufacture: | US |
Title: | The Mediator's Toolkit |
Subtitle: | Formulating and Asking Questions for Successful Outcomes |
Authors: | Author: Gerry O'Sullivan |
Page Count: | 256 |
Subjects: | Sociology: family and relationships, Sociology: family & relationships, Business negotiation, Arbitration, mediation and alternative dispute resolution, Business negotiation, Arbitration, mediation & alternative dispute resolution |
Description: | Select Guide Rating The Mediator's Toolkit offers an array of methods for mediators to develop the skills to formulate and ask strategic questions that shift perspectives and result in successful mediated outcomes in any context. “Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators.” —Jennifer Beer, author of The Mediator’s Handbook and negotiation instructor at Wharton School, University of Pennsylvania Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives is the key to successful conflict resolution. The Mediator’s Toolkit employs the author’s powerful “S Questions Model” to provide readers with the skills and tools to do just that. It addresses four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information-seeking dimension, and the shifting thinking dimension. The toolkit clearly explains:
This essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context. |
Imprint Name: | New Society Publishers |
Publisher Name: | New Society Publishers |
Country of Publication: | GB |
Publishing Date: | 2018-09-18 |