Description
Product ID: | 9780749498795 |
Product Form: | Hardback |
Country of Manufacture: | GB |
Series: | Creating Success |
Title: | Dealing with Difficult People |
Subtitle: | Fast, Effective Strategies for Handling Problem People |
Authors: | Author: Roy Lilley |
Page Count: | 160 |
Subjects: | Management and management techniques, Management & management techniques, Business communication and presentation, Customer services, Advice on careers and achieving success, Business communication & presentation, Customer services, Advice on careers & achieving success |
Description: | Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses. Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoid horrible situations and keep your cool. |
Imprint Name: | Kogan Page Ltd |
Publisher Name: | Kogan Page Ltd |
Country of Publication: | GB |
Publishing Date: | 2019-06-03 |