Description
Product ID: | 9780520272941 |
Product Form: | Paperback / softback |
Country of Manufacture: | US |
Title: | The Managed Heart |
Subtitle: | Commercialization of Human Feeling |
Authors: | Author: Arlie Russell Hochschild |
Page Count: | 352 |
Subjects: | Social and ethical issues, Social interaction, Occupational and industrial psychology, Psychology: emotions, Occupational & industrial psychology, Psychology: emotions |
Description: | Select Guide Rating In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors. |
Imprint Name: | University of California Press |
Publisher Name: | University of California Press |
Country of Publication: | GB |
Publishing Date: | 2012-03-31 |