Description
| Product ID: | 9780140277821 |
| Product Form: | Paperback / softback |
| Country of Manufacture: | GB |
| Title: | Difficult Conversations |
| Subtitle: | How to Discuss What Matters Most |
| Authors: | Author: Bruce Patton, Sheila Heen, Douglas Stone |
| Page Count: | 272 |
| Subjects: | Business communication and presentation, Business communication & presentation |
| Description: | Select Guide Rating What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences. What is a difficult conversation? Asking for a pay rise, saying ''no'' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? |
| Imprint Name: | Penguin Books Ltd |
| Publisher Name: | Penguin Books Ltd |
| Country of Publication: | GB |
| Publishing Date: | 2000-05-25 |
