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      Developing Quality Technical Information: A Handbook for Writers and Editors

      2 in stock

      Firm sale: non returnable item
      SKU 9780133118971 Categories ,
      Select Guide Rating

      Drawing on IBM''s unsurpassed technical communications experience, readers discover today''s best practices for meeting nine quality characteristics: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, an...

      £36.99

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      Description

      Product ID:9780133118971
      Product Form:Paperback / softback
      Country of Manufacture:US
      Series:IBM Press
      Title:Developing Quality Technical Information
      Subtitle:A Handbook for Writers and Editors
      Authors:Author: Deirdre Longo, Shannon Rouiller, Moira Lanyi, Michelle Carey, Eric Radzinski, Elizabeth Wilde
      Page Count:624
      Subjects:Writing and editing guides, Technical writing, Desktop publishing, Desktop publishing
      Description:Select Guide Rating

      Drawing on IBM''s unsurpassed technical communications experience, readers discover today''s best practices for meeting nine quality characteristics: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness. Packed with guidelines, checklists, and before-and-after examples, Developing Quality Technical Information, Third Edition is an indispensable resource for the future of technical communication.


      The #1 Guide to Excellence in Technical Communication—Fully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More

       

      Direct from IBM’s own content design experts, this guide shows you how to design product interfaces and technical information that always place users front and center. This edition has been fully revised to help you consistently deliver the right content at the right time.

       

      You’ll master today’s best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness.

       

      Coverage Includes

      • Advocating for users throughout the entire product development process
      • Delivering information in an ordered manner by following progressive disclosure techniques
      • Optimizing content so that users can find it from anywhere
      • Streamlining information for mobile delivery
      • Helping users right where they are

      Whether you’re a writer, editor, information architect, user experience professional, or reviewer, this book shows you how to create great technical information, from the product design to the user interface, topics, and other media.

      • Thoroughly revised and updated
      • Extensive new coverage of self-documenting interfaces and embedded assistance
      • Updated practical guidelines and checklists
      • Hundreds of new examples

       

       


      Imprint Name:IBM Press
      Publisher Name:Pearson Education (US)
      Country of Publication:GB
      Publishing Date:2014-07-10

      Additional information

      Weight1064 g
      Dimensions228 × 177 × 23 mm