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Drawing on IBM''s unsurpassed technical communications experience, readers discover today''s best practices for meeting nine quality characteristics: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, an...
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| Product ID: | 9780133118971 |
| Product Form: | Paperback / softback |
| Country of Manufacture: | US |
| Series: | IBM Press |
| Title: | Developing Quality Technical Information |
| Subtitle: | A Handbook for Writers and Editors |
| Authors: | Author: Deirdre Longo, Shannon Rouiller, Moira Lanyi, Michelle Carey, Eric Radzinski, Elizabeth Wilde |
| Page Count: | 624 |
| Subjects: | Writing and editing guides, Technical writing, Desktop publishing, Desktop publishing |
| Description: | Select Guide Rating Drawing on IBM''s unsurpassed technical communications experience, readers discover today''s best practices for meeting nine quality characteristics: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness. Packed with guidelines, checklists, and before-and-after examples, Developing Quality Technical Information, Third Edition is an indispensable resource for the future of technical communication. The #1 Guide to Excellence in Technical Communication—Fully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More
Direct from IBM’s own content design experts, this guide shows you how to design product interfaces and technical information that always place users front and center. This edition has been fully revised to help you consistently deliver the right content at the right time.
You’ll master today’s best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness.
Coverage Includes
Whether you’re a writer, editor, information architect, user experience professional, or reviewer, this book shows you how to create great technical information, from the product design to the user interface, topics, and other media.
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| Imprint Name: | IBM Press |
| Publisher Name: | Pearson Education (US) |
| Country of Publication: | GB |
| Publishing Date: | 2014-07-10 |
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