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      Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

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      SKU 9780071785723 Categories ,
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      Helps you learn how to get things done and get along when you're dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. This book gives you the tools for bringing out the best in people at their worst.

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      £14.99

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      Description

      Product ID:9780071785723
      Product Form:Paperback / softback
      Country of Manufacture:US
      Title:Dealing with People You Can't Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst
      Authors:Author: Rick Brinkman, Rick Kirschner Dr.
      Page Count:304
      Subjects:Popular psychology, Popular psychology
      Description:Select Guide Rating
      Helps you learn how to get things done and get along when you're dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. This book gives you the tools for bringing out the best in people at their worst.

      The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!

      Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.

      Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today.

      Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:

      • Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs
      • Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people
      • Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people

      Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.


      Imprint Name:McGraw-Hill Professional
      Publisher Name:McGraw-Hill Education - Europe
      Country of Publication:GB
      Publishing Date:2012-07-16

      Additional information

      Weight410 g
      Dimensions155 × 228 × 13 mm