Use coupon code “SUMMER20” for a 20% discount on all items! Valid until 2024-08-31

Site Logo
Search Suggestions

      Royal Mail  express delivery to UK destinations

      Regular sales and promotions

      Stock updates every 20 minutes!

      Manager’s Guide to Crisis Management

      1 in stock

      Firm sale: non returnable item
      SKU 9780071769495 Categories ,
      Select Guide Rating
      Helps managers fully grasp any crisis situation and lead their team through it smoothly and with minimal ramifications. Covers everything from defining crisis management and prevention policies to responding to crises and formatting for post-crisis analysis.

      Lead your...

      £23.99

      Buy new:

      Delivery: UK delivery Only. Usually dispatched in 1-2 working days.

      Shipping costs: All shipping costs calculated in the cart or during the checkout process.

      Standard service (normally 2-3 working days): 48hr Tracked service.

      Premium service (next working day): 24hr Tracked service – signature service included.

      Royal mail: 24 & 48hr Tracked: Trackable items weighing up to 20kg are tracked to door and are inclusive of text and email with ‘Leave in Safe Place’ options, but are non-signature services. Examples of service expected: Standard 48hr service – if ordered before 3pm on Thursday then expected delivery would be on Saturday. If Premium 24hr service used, then expected delivery would be Friday.

      Signature Service: This service is only available for tracked items.

      Leave in Safe Place: This option is available at no additional charge for tracked services.

      Description

      Product ID:9780071769495
      Product Form:Paperback / softback
      Country of Manufacture:US
      Title:Manager's Guide to Crisis Management
      Authors:Author: Jonathan Bernstein
      Page Count:192
      Subjects:Management and management techniques, Management & management techniques
      Description:Select Guide Rating
      Helps managers fully grasp any crisis situation and lead their team through it smoothly and with minimal ramifications. Covers everything from defining crisis management and prevention policies to responding to crises and formatting for post-crisis analysis.

      Lead your Organization through any business crisis—and emerge stronger than ever

      Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization.

      Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including:

      • Planning for and training staff in crisis management
      • Anticipating and preventing crises before they occur
      • Managing the company’s online reputation
      • Addressing crises that affect multicultural stakeholders
      • Creating effective crisis-related messaging
      • Knowing when to bring in a specialist

      About the Briefcase Books series:

      Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:

      Key Terms: Clear definitions of key terms and concepts
      Smart Managing: Tactics and strategies for managing crises
      Tricks of the Trade: Tips for executing the tactics in the book
      Mistake Proofing: Practical advice for minimizing the possibility of error
      Caution: Warning signs for when things are about to go wrong
      For Example: Examples of successful crisis management
      Tools: Specific planning procedures, tactics, and hands-on techniques

      Imprint Name:McGraw-Hill Professional
      Publisher Name:McGraw-Hill Education - Europe
      Country of Publication:GB
      Publishing Date:2011-12-16

      Additional information

      Weight292 g
      Dimensions229 × 154 × 12 mm