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      The Thank You Economy

      3 in stock

      Firm sale: non returnable item
      SKU 9780061914188 Categories ,
      Select Guide Rating
      Contends that the people and companies harnessing the word-of-mouth power provided by multiplatform media - those that can shift their outlook and operations to be more customer-aware and fan-friendly - can pull away from the pack and profit in markets.
      “Gary Vaynerch...

      £25.00

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      Description

      Product ID:9780061914188
      Product Form:Hardback
      Country of Manufacture:US
      Title:The Thank You Economy
      Authors:Author: Gary Vaynerchuk
      Page Count:256
      Subjects:Customer services, Customer services
      Description:Select Guide Rating
      Contends that the people and companies harnessing the word-of-mouth power provided by multiplatform media - those that can shift their outlook and operations to be more customer-aware and fan-friendly - can pull away from the pack and profit in markets.
      “Gary Vaynerchuk has seen the future of marketing. The Thank You Economy shows how it''s built on both the time-honored techniques of listening to and appreciating customers and newer services like Twitter that allow you to engage directly with customers at unprecedented scale and speed. The book, like Gary, is also a lot of fun and full of passion.” —Dick Costolo, chief executive officer, Twitter

      Gary Vaynerchuk, the New York Times bestselling author and creator of Wine Library TV, is back with a bold and expansive look at the evolution of today''s marketplace, revealing the essential factors defining and driving successful relationships between businesses and consumers. In this groundbreaking follow-up to the bestselling Crush It!, Vaynerchuk—one of Bloomberg Businessweek’s “20 People Every Entrepreneur Should Follow”—looks beyond a numbers-based analysis to explore the value of social interactions in building our economy.
      Imprint Name:Harper Business
      Publisher Name:HarperCollins Publishers Inc
      Country of Publication:GB
      Publishing Date:2011-03-01

      Additional information

      Weight376 g
      Dimensions217 × 145 × 24 mm