Description
Product ID: | 9780007431984 |
Product Form: | Multiple-component retail product, loose |
Country of Manufacture: | GB |
Series: | Collins English for Work |
Title: | Hotel and Hospitality English |
Subtitle: | A1-A2 |
Authors: | Author: Mike Seymour |
Page Count: | 160 |
Subjects: | Language teaching and learning material and coursework, ELT non-book material & resources, Language learning for business, professional and vocational, ELT: English for business, English |
Description: | Select Guide Rating This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.The online audio provides valuable listening practice to accompany each unit. |
Imprint Name: | Collins |
Publisher Name: | HarperCollins Publishers |
Country of Publication: | GB |
Publishing Date: | 2012-01-05 |