Description
Product ID: | 9781398614529 |
Product Form: | Paperback / softback |
Country of Manufacture: | GB |
Title: | Think Human |
Subtitle: | The Customer Experience Revolution in the Digital Age |
Authors: | Author: Olivier Duha |
Page Count: | 224 |
Subjects: | Business strategy, Business strategy, Sales and marketing management, Sales and marketing, Sales & marketing management, Sales & marketing |
Description: | Select Guide Rating Maximize customer satisfaction by transforming your customer relations into a key strategic resource, learning how to effectively utilize technology as well as the human touch to create a winning customer experience. In an increasingly competitive and digitalized world where experience reins supreme, Olivier Duha highlights the radical evolution of customer relations and outlines six golden rules to maximize customer satisfaction. |
Imprint Name: | Kogan Page Ltd |
Publisher Name: | Kogan Page Ltd |
Country of Publication: | GB |
Publishing Date: | 2024-01-03 |