Description
Product ID: | 9781398606159 |
Product Form: | Paperback / softback |
Country of Manufacture: | GB |
Series: | Creating Success |
Title: | Dealing with Difficult People |
Subtitle: | Fast, Effective Strategies for Handling Problem People |
Authors: | Author: Roy Lilley |
Page Count: | 184 |
Subjects: | Management and management techniques, Management & management techniques, Business communication and presentation, Customer services, Advice on careers and achieving success, Business communication & presentation, Customer services, Advice on careers & achieving success |
Description: | Select Guide Rating Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses. Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool. |
Imprint Name: | Kogan Page Ltd |
Publisher Name: | Kogan Page Ltd |
Country of Publication: | GB |
Publishing Date: | 2022-07-03 |