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          BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook

          Out of stock

          Firm sale: non returnable item
          SKU 9781292197401 Categories ,
          Select Guide Rating

          Packed with practical activities and planning support to help you deliver these exciting new qualifications.

          • A complete unit-by-unit course companion for learners.
          • Helps prepare learners for specific job roles.
          • Includes ‘Han...

          £17.54

          Buy new:

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          Description

          Product ID:9781292197401
          Product Form:Multiple-component retail product
          Country of Manufacture:GB
          Series:BTEC L2 Technicals Business
          Title:BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook
          Authors:Author: Bethan Bithell, Kath Grenyer, Jonathan Pryce, Elaine Jackson
          Subjects:Customer services, Customer services, Designed / suitable for UK vocational qualifications
          Description:Select Guide Rating

          Packed with practical activities and planning support to help you deliver these exciting new qualifications.

          • A complete unit-by-unit course companion for learners.
          • Helps prepare learners for specific job roles.
          • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
          • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

          Imprint Name:Pearson Education Limited
          Publisher Name:Pearson Education Limited
          Country of Publication:GB
          Publishing Date:2017-10-27

          Additional information

          Weight528 g
          Dimensions212 × 298 × 12 mm
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