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      Intercultural Public Relations: Theories for Managing Relationships and Conflicts with Strategic Publics

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      SKU 9781138189225 Categories ,
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      Intercultural Public Relations: Theories for Managing Relationships and Conflicts with Strategic Publics develops a coherent framework to unify the theories of public relations and intercultural communication, and within the framework, examines empirical stu...

      £43.99

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      Description

      Product ID:9781138189225
      Product Form:Paperback / softback
      Country of Manufacture:GB
      Title:Intercultural Public Relations
      Subtitle:Theories for Managing Relationships and Conflicts with Strategic Publics
      Authors:Author: Bey-Ling Sha, Qi Wang, Lan Ni
      Page Count:330
      Subjects:Communication studies, Communication studies, International business, Public relations, International business, Public relations
      Description:Select Guide Rating

      Intercultural Public Relations: Theories for Managing Relationships and Conflicts with Strategic Publics develops a coherent framework to unify the theories of public relations and intercultural communication, and within the framework, examines empirical studies of intercultural interactions. This book follows an intercultural approach, which considers how individuals and entities with dissimilar cultural identities interact and negotiate to solve problems and reach mutually satisfying outcomes. This work provides a theory-driven, empirically supported framework it provides will inform and guide the research and practices of intercultural public relations.


      Intercultural Public Relations: Theories for Managing Relationships and Conflicts with Strategic Publics develops a coherent framework to unify the theories of public relations and intercultural communication, and, within the framework, examines empirical studies of intercultural interactions.

      This book follows an intercultural approach, which considers how individuals and entities with dissimilar cultural identities interact and negotiate to solve problems and reach mutually satisfying outcomes. This work provides a theory-driven, empirically supported framework that will inform and guide the research and practices of intercultural public relations. Furthermore, it provides numerous levels of analysis and incorporates the use and challenges of social media.

      The book examines theories and issues in three integrated processes:

        • Identification of publics
        • Relationship management
        • Conflict resolution

      These areas represent the most critical functions that public relations contributes to organizational effectiveness: scanning the environment, identifying strategic publics, and building long-term, quality relationships with these publics to reduce costs, gain support, and empower the publics themselves. In doing so, the book adopts simultaneously public-centered and organization-centered perspectives. This unique work will serve as an essential reference for students, practitioners, and scholars in today’s global public relations environment.


      Imprint Name:Routledge
      Publisher Name:Taylor & Francis Ltd
      Country of Publication:GB
      Publishing Date:2018-06-07

      Additional information

      Weight504 g
      Dimensions147 × 226 × 19 mm