Time's Up!: The Subscription Business Model for Professional Firms

Description

Product ID:	9781119893523
Product Form:	Hardback
Country of Manufacture:	US
Title:	Time's Up!
Subtitle:	The Subscription Business Model for Professional Firms
Authors:	Author: Paul Dunn, Ronald J. Baker
Page Count:	400
Subjects:	Business strategy, Business strategy
Description:	Put values—and value—over volume with a professional services subscription model Professional firms are built on relationships. But you wouldn't know it by observing their predominant business model — a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships. Time’s Up! offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value. You’ll learn how to: Create customer lifetime values that far exceed acquisition and retention costsMove customer relationships to the center of your firmLeverage the collective knowledge of your customersElevate customers from where they are to their desired future by providing transformations, where the customer is the product. Only uncommon offerings command uncommon prices. Time’s Up! introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process.
Imprint Name:	John Wiley & Sons Inc
Publisher Name:	John Wiley & Sons Inc
Country of Publication:	GB
Publishing Date:	2022-11-24

Weight	716 g
Dimensions	160 × 237 × 31 mm