Description
| Product ID: | 9781119028659 |
| Product Form: | Hardback |
| Country of Manufacture: | US |
| Title: | The Experience |
| Subtitle: | The 5 Principles of Disney Service and Relationship Excellence |
| Authors: | Author: Brian Church, Bruce Loeffler |
| Page Count: | 304 |
| Subjects: | Customer services, Customer services |
| Description: | Select Guide Rating Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. |
| Imprint Name: | John Wiley & Sons Inc |
| Publisher Name: | John Wiley & Sons Inc |
| Country of Publication: | GB |
| Publishing Date: | 2015-05-08 |
