Description
Product ID: | 9781032688350 |
Product Form: | Paperback / softback |
Country of Manufacture: | GB |
Title: | 77 Pillars of Quality and the Pursuit of Excellence |
Subtitle: | A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs |
Authors: | Author: Souraj Salah |
Page Count: | 306 |
Subjects: | Business strategy, Business strategy, Management: leadership and motivation, Quality Assurance (QA) and Total Quality Management (TQM), Production and quality control management, Engineering: general, Other manufacturing technologies, Environmental science, engineering and technology, Management: leadership & motivation, Quality Assurance (QA) & Total Quality Management (TQM), Production & quality control management, Engineering: general, Other manufacturing technologies, Environmental science, engineering & technology |
Description: | Select Guide Rating This book enables managers to have a strong foundation for effective management and improvement of operations. It strengthens quality practitioners’ approach to people, products, or services and process improvement, to influence without authority. This book offers a basic and practical guide for a manager, quality practitioner, or anyone interested in learning and understanding the fundamental principles, concepts, tools, and techniques of quality management and process improvement. This book enables managers to have a strong foundation for effective management and improvement of operations. It strengthens quality practitioners’ approach to people, products, or services and process improvement, to influence without authority. It provides practitioners with a comprehensive understanding of the contemporary concepts of quality, guiding principles, and quality tools and techniques and on successfully implementing them. It helps enhance how practitioners perform their work and inspires them to strive for excellence. The book begins with an introduction and an overview of quality, followed by listing and explaining the selected 77 pillars (basic principles, concepts, and tools) of quality, grouped under the themes of quality, Six Sigma, and Lean Management. It examines the logical understanding of these pillars and how to implement them, providing practical examples and beneficial real case studies. The stories are based on the learning and practical experience of the author—a certified Lean Six Sigma Master Black Belt, a quality manager, and a university lecturer. This book benefits employees, partners, and customers of any organization, offering a great reference for practitioners and academics alike. It serves as a call to reflect on basic quality pillars first, before embarking on a quality improvement journey. It provides a solid foundation for managers and practitioners to exceed their customers’ expectations and excel in managing their business operations. |
Imprint Name: | Productivity Press |
Publisher Name: | Taylor & Francis Ltd |
Country of Publication: | GB |
Publishing Date: | 2024-03-22 |