Description
| Product ID: | 9780956414564 |
| Product Form: | Hardback |
| Country of Manufacture: | GB |
| Title: | Service Automation: Robots and the Future of Work |
| Authors: | Author: Leslie P. Willcocks, Mary Lacity |
| Page Count: | 304 |
| Subjects: | Labour / income economics, Labour economics |
| Description: | Select Guide Rating This book captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. It gives a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies. |
| Imprint Name: | Steve Brookes Publishing |
| Publisher Name: | SB Publishing |
| Country of Publication: | GB |
| Publishing Date: | 2016-02-12 |
