Description
Product ID: | 9780865717220 |
Product Form: | Paperback / softback |
Country of Manufacture: | US |
Title: | The Mediator's Handbook |
Subtitle: | Revised & Expanded fourth edition |
Authors: | Author: Caroline C. Packard, Elizabeth Elwood Gates, Dr. Jennifer E., PhD Beer |
Page Count: | 208 |
Subjects: | Peace studies and conflict resolution, Peace studies & conflict resolution, Violence and abuse in society, Social welfare and social services, Popular psychology, Violence in society, Social welfare & social services, Popular psychology |
Description: | Select Guide Rating The Mediator's Handbook presents a time-tested, step-by-step model for helping people work through conflict from first contact through reaching a lasting resolution. The Toolbox section details the skills mediators need to understand conflict,facilitate the process, and help participants make decisions. The classic resource for effective mediation - now fully updated and expanded The popular Mediator''s Handbook presents a time-tested, adaptable model for helping people work through conflict. Starting with a new chapter on assessing conflict and bringing people to the table, it explains the process step-by-step, from opening conversations and exploring the situation, through the phases of finding resolution-deciding on topics, reviewing options, and testing agreements. The "Toolbox" section then details the concepts and skills a mediator needs in order to:
The Mediator''s Handbook''s emphasis is on what the mediator can do or say NOW, and on the underlying principles and core methods that can help the mediator make wise choices. Long a popular course textbook for high schools, universities, and training programs, The Mediator''s Handbook is also a valued desk reference for professional mediators, and a practical guide for managers, organizers, teachers, and anyone working with clients, customers, volunteers, committees or teams. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators, while offering a detailed, nuanced resource for professionals. |
Imprint Name: | New Society Publishers |
Publisher Name: | New Society Publishers |
Country of Publication: | GB |
Publishing Date: | 2012-10-01 |