Description
| Product ID: | 9780470189085 |
| Product Form: | Hardback |
| Country of Manufacture: | US |
| Title: | The Best Service is No Service |
| Subtitle: | How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs |
| Authors: | Author: Bill Price, David Jaffe |
| Page Count: | 336 |
| Subjects: | Customer services, Customer services |
| Description: | Select Guide Rating Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D. |
| Imprint Name: | Jossey-Bass Inc.,U.S. |
| Publisher Name: | John Wiley & Sons Inc |
| Country of Publication: | GB |
| Publishing Date: | 2008-04-09 |
