Use coupon code “SUMMER20” for a 20% discount on all items! Valid until 2024-08-31

Site Logo
Search Suggestions

      Royal Mail  express delivery to UK destinations

      Regular sales and promotions

      Stock updates every 20 minutes!

      Perfect Phrases for Managers and Supervisors, Second Edition

      3 in stock

      Firm sale: non returnable item
      SKU 9780071742313 Categories ,
      Select Guide Rating
      An updated and revised edition of one of our bestselling books in the series. Perfect Phrases for Managers and Supervisors helps readers do everything from setting a tone of mutual trust to conducting interviews and performance reviews to disciplining problem employees.

      ...

      £9.99

      Buy new:

      Delivery: UK delivery Only. Usually dispatched in 1-2 working days.

      Shipping costs: All shipping costs calculated in the cart or during the checkout process.

      Standard service (normally 2-3 working days): 48hr Tracked service.

      Premium service (next working day): 24hr Tracked service – signature service included.

      Royal mail: 24 & 48hr Tracked: Trackable items weighing up to 20kg are tracked to door and are inclusive of text and email with ‘Leave in Safe Place’ options, but are non-signature services. Examples of service expected: Standard 48hr service – if ordered before 3pm on Thursday then expected delivery would be on Saturday. If Premium 24hr service used, then expected delivery would be Friday.

      Signature Service: This service is only available for tracked items.

      Leave in Safe Place: This option is available at no additional charge for tracked services.

      Description

      Product ID:9780071742313
      Product Form:Paperback / softback
      Country of Manufacture:US
      Title:Perfect Phrases for Managers and Supervisors, Second Edition
      Authors:Author: Meryl Runion
      Page Count:208
      Subjects:Management and management techniques, Management & management techniques
      Description:Select Guide Rating
      An updated and revised edition of one of our bestselling books in the series. Perfect Phrases for Managers and Supervisors helps readers do everything from setting a tone of mutual trust to conducting interviews and performance reviews to disciplining problem employees.

      The Right Phrase for Every Situation . . . Every Time

      Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

      Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

      • Setting a tone of mutual trust and respect
      • Dealing with difficult employees and delicate problems
      • Conducting interviews and performance reviews
      • Empowering your people
      • Disciplining workers or terminating employment

      Imprint Name:McGraw-Hill Professional
      Publisher Name:McGraw-Hill Education - Europe
      Country of Publication:GB
      Publishing Date:2010-08-16

      Additional information

      Weight188 g
      Dimensions203 × 129 × 13 mm