Description
| Product ID: | 9781906124915 |
| Product Form: | Paperback / softback |
| Country of Manufacture: | GB |
| Title: | The Human Touch |
| Subtitle: | Personal skills for professional success |
| Authors: | Author: Debra Paul, Philippa Thomas, James Cadle |
| Page Count: | 256 |
| Subjects: | Management and management techniques, Management & management techniques, Business communication and presentation, Advice on careers and achieving success, Business communication & presentation, Advice on careers & achieving success |
| Description: | Select Guide Rating Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving. All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving. |
| Imprint Name: | BCS, The Chartered Institute for IT |
| Publisher Name: | BCS Learning & Development Limited |
| Country of Publication: | GB |
| Publishing Date: | 2012-12-13 |
