Description
Product ID: | 9781905211081 |
Product Form: | Paperback / softback |
Country of Manufacture: | GB |
Title: | Building Agreement |
Authors: | Author: Daniel Shapiro, Roger Fisher |
Page Count: | 256 |
Subjects: | Transport industries, Transport industries |
Description: | Select Guide Rating Shows you how to control the five 'core concerns' that motivate people: Express appreciation for what others think, feel or do; Build affiliation and turn an adversary into a colleague; Respect autonomy in others and gain autonomy in return; Acknowledge status and simultaneously establish your own worth; and Choose a fulfilling role. Whether you''re negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. |
Imprint Name: | Random House Books |
Publisher Name: | Cornerstone |
Country of Publication: | GB |
Publishing Date: | 2007-06-07 |